Resources
Search our Knowledge Base
How to: Delete My Account
By deleting your account, you will remove all data and progress for all learners stored in the account.
How to: Renew my Subscription
Your plan will auto-renew after each billing cycle. You will only need to renew a plan if you have Canceled your Subscription and are still within the last billing cycle.
How to: Cancel my Subscription
You can cancel your subscription at any time in your Subscriptions and Payment Settings. Canceling your subscription will not remove your learners' data and progress.
How to: Change my Subscription
If your current subscription isn’t meeting your needs, you can change it any time in your Subscriptions and Payment Settings.
How to: Change my Password
If you remember your password but wish to change it, you can do so in your Account Settings.
How to: Reset my Password
If you are locked out of your account because you have forgotten your password, you can easily reset it.
How to: Delete a Learner Account
If you no longer wish to have your learner participate, you can delete their profile in a few steps: