How to: Delete a Learner Account

Having a Learner Account allows your learner to participate in training in the app.  By deleting your learner, you will remove all data and progress they have stored in their account. This action is permanent and cannot be undone.

If you no longer wish to have your learner participate, you can delete their profile in a few steps:

  1. From the learner selection page, tap on the Account Settings icon (gear).

  2. In Account Settings, open the “Learners Accounts” menu.

  3. Tap the avatar of the learner you wish to delete.

  4. Tap “Edit”

  5. Tap “Delete Learner” 

  6. Confirm your decision to delete your learner’s profile by tapping “Yes, delete” in the pop up modal.

Once you’ve confirmed the deletion, you can let us know why you’ve chosen to delete this profile. We’d love your feedback so we can improve our program in the future!


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